Description:
This module focuses on essential customer service skills including communication, professionalism, and handling difficult interactions. Learners will explore the role of managers and organizational policies in sustaining quality service delivery.
Learning Outcome:
Provide excellent customer service by understanding customer needs, managing communication, and applying strategies to enhance satisfaction and loyalty.
| Details | Information |
|---|---|
| Course Duration | 30 mins |
| Course Timings | Self Paced |
